A planned maintenance strategy helps manage the operational cost for communications hardware and infrastructure while protecting you from unplanned outages. When it comes to radio maintenance and repair, there are varying degrees of urgency, and our three-tiered maintenance plans allow you to select the plan that aligns with your organization’s needs.
Maintenance
Program
Tiers
Bronze Tier Maintenance program
The bronze plan is a great choice for businesses and organizations that want to be covered for two-way radio maintenance, but don't require frequent servicing. Here's what you get:
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9-to-6 support on weekdays
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On-site maintenance servicing
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On-site troubleshooting of equipment associated with infrastructure
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Yearly maintenance to prevent issues
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Free diagnostic (U.P. $60) for any repairs needed
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Disinfecting and sanitization of frequent contact equipment with an antibacterial coating that lasts up to 3 months*.
Silver Tier
Maintenance program
The silver plan is suitable for businesses and organizations that require quick-but-not-immediate assistance. Here's what you get:
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9-to-6 support on weekdays
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On-site maintenance servicing
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On-site troubleshooting of equipment associated with infrastructure
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Yearly maintenance to prevent issues
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Free diagnostic (U.P. $60) for any repairs needed
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Disinfecting and sanitization of frequent contact equipment with an antibacterial coating that lasts up to 3 months*.
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Twice yearly maintenance to prevent issues
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Mobile and portable radio parts picked up/dropped off
Gold Tier
Maintenance program
Ideal for mission-critical personnel. The gold plan provides the most comprehensive coverage. Here's what you get:
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On-site maintenance servicing
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On-site troubleshooting of equipment associated with infrastructure
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Free diagnostic (U.P. $60) for any repairs needed
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Disinfecting and sanitization of frequent contact equipment with an antibacterial coating that lasts up to 3 months
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24/7 support (with 2 hour response time & 4-hour deployment)
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Standby spare repeater for a hot swop to minimize downtime
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Standby spare handset for loan while undergoing repairs
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Quarterly maintenance to prevent issues